01Can I keep the existing cupboard around the board?
Possibly. Its dimensions, construction and access need checking against the proposed installation. If retaining the cupboard is important, mention this at the assessment stage so its limitations can be considered before the board is specified.
02Should the electrician or joiner come first?
Have the electrical requirements reviewed before the joinery is finalised. Any necessary opening-up, alterations and reinstatement can then be allocated and scheduled. Avoid completing new cabinetry around an assumed board size or cable route.
03Can I send my existing EICR when asking for a quote?
Yes. Send the complete report, including its observations and test schedules if available. It helps us understand why replacement was suggested, although further checks may be needed to confirm the present condition and proposed work.
04Is a replacement possible if I am not renovating the flat?
Yes. The job does not have to form part of a larger refurbishment. We assess the electrical requirements and practical access, then explain any associated work needed in the otherwise finished property.
05What if my meter is in a communal cupboard?
Tell us where it is and who controls access. The supply and isolation arrangements need confirming; having a key does not necessarily mean every part of the equipment is within the electrician's authority to alter.
06Do I need to be home throughout the work?
Agree access and contact arrangements with us beforehand. We need entry to the relevant parts of the property and a way to reach the person authorised to discuss any findings. Mention tenant or managing-agent arrangements when booking.
07Will changing the board leave damage around it?
That depends on the existing mounting, cable routes and proposed enclosure. We discuss foreseeable effects on nearby finishes before work starts. Confirm whether any decorating or joinery repairs are included or need arranging separately.
08Will I receive another EICR after the replacement?
The completion certificate for the replacement is an EIC, not an EICR. If you also require a condition report for a separate purpose, raise that before booking so the appropriate inspection and reporting can be agreed.
Do you install new consumer units as well as replace existing fuse boxes?
Yes. PEP installs new consumer units within agreed residential refurbishment and rewiring projects, as well as replacing existing boards. We assess the supply, proposed circuits and any wiring to be retained before specifying the equipment. An additional board or relocation is considered separately where the project requires it.