01Do I need an EICR before the consumer unit is replaced?
Electrical Safety First recommends an EICR before a planned replacement. A separate full EICR is not a universal legal prerequisite, but the existing installation still needs appropriate assessment before work starts. Send any report you already have so we can discuss the checks required.
02Does a plastic consumer unit have to be replaced?
Not automatically. The enclosure material is only one consideration. The condition, location, protective measures and proposed work need to be assessed before deciding whether replacement or another improvement is appropriate.
03Will a new consumer unit stop repeated tripping?
Only if it addresses the cause. A faulty appliance or a defect in an existing circuit may still cause tripping after replacement. Investigation should establish the problem before a new board is presented as the solution.
04Will replacement make an unsatisfactory EICR satisfactory?
It can address findings relating to the consumer unit, but other observations may need separate repairs or further investigation. The proposed work should be linked to the relevant findings rather than assuming a board change resolves the entire report.
05Can the consumer unit be moved at the same time?
Potentially. Moving it changes the scope and may involve alterations to circuit wiring, the incoming supply arrangement or the surrounding finishes. Tell us about the preferred position before the quotation is prepared.
06Will other flats lose power during the work?
That depends on the building’s supply and isolation arrangements. These need to be checked before the appointment; we do not assume that access to a board inside your flat means every part of the work is independent of the wider building.
07Can the replacement be timed around a kitchen refurbishment?
Yes. Share the proposed appliance list and any changes to circuits while the work is being planned. The replacement board and installation sequence can then be considered alongside the kitchen electrical requirements.
08Can you provide a firm quotation from a photograph?
A clear photograph can help us understand the existing equipment and plan the next step. It cannot show the condition of concealed wiring or establish test results, so further assessment may be needed before the scope and price can be confirmed.
Do you install new consumer units as well as replace existing fuse boxes?
Yes. PEP installs new consumer units within agreed residential refurbishment and rewiring projects, as well as replacing existing boards. We assess the supply, proposed circuits and any wiring to be retained before specifying the equipment. An additional board or relocation is considered separately where the project requires it.